1. Introduction
Welcome to MathematiX, a product of Aquestria ("Company," "we," "us," or "our"). We are committed to
protecting your personal information and your right to privacy. This Privacy Policy explains how we
collect, use, disclose, and safeguard your information when you use our website, application, and
services (collectively, the "Service"). By accessing or using MathematiX, you agree to this Privacy
Policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
We collect information in the following ways:
2.1 Information You Provide Directly:
- Account Information: Username, email address, and password when you create an
account.
- Profile Information: Any additional information you choose to add to your
profile.
- User Content: Notes, mathematical formulas, equations, derivations, text
content, and any other materials you create, upload, or store using the Service.
- Communications: Information you provide when contacting our support team or
submitting bug reports.
- Beta Program Information: Email address and other information submitted when
joining our beta testing program.
- Invite Codes: Invite codes used during account registration.
2.2 Information Collected Automatically:
- Device Information: Browser type and version, operating system, device type,
screen resolution.
- Usage Data: Pages visited, features used, time spent on pages, token usage,
notes created, formulas derived, AI interactions.
- Log Data: IP address, access times, referring URLs, error logs.
- Cookies and Similar Technologies: We use cookies and local storage to maintain
your session, remember your preferences (such as theme settings), and improve your experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and Maintain the Service: To create and manage your account, store your
notes and content, and provide our note-taking and AI features.
- AI Processing: Your notes and queries may be processed by our AI assistant to
provide intelligent features such as dynamic spawning, live modification, auto-referencing, and
mathematical assistance. This processing is essential to the core functionality of MathematiX.
- Token Tracking: To monitor and enforce usage limits based on your subscription
tier (Free, Beta, Starter, Pro Scholar, or Academic Team).
- Improve Our Service: To analyze usage patterns, diagnose technical issues, and
develop new features.
- Communications: To respond to your inquiries, provide customer support, and
send important notices about your account or the Service.
- Security: To detect, prevent, and address fraud, abuse, security
vulnerabilities, and technical issues.
- Legal Compliance: To comply with applicable laws, regulations, and legal
processes.
4. Data Storage and Security
Your data is stored using Supabase, a secure cloud database platform. We implement industry-standard
security measures including encryption in transit (TLS/SSL) and at rest, access controls, and
regular security audits. Your password is hashed using secure one-way hashing algorithms and is
never stored in plain text. While we strive to protect your personal information, no method of
transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute
security.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information
in the following circumstances:
- Service Providers: We work with third-party service providers (such as Supabase
for database hosting and AI providers for intelligent features) who need access to your
information to perform services on our behalf. These providers are contractually obligated to
protect your data.
- Legal Requirements: We may disclose your information if required by law, court
order, or governmental authority, or if we believe disclosure is necessary to protect our
rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets,
your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information for other purposes with your
explicit consent.
6. Cookies and Tracking Technologies
We use cookies and local storage to enhance your experience. These technologies help us remember
your login status, theme preferences (light/dark mode), and other settings. You can control cookies
through your browser settings, but disabling them may affect the functionality of the Service. We do
not use cookies for third-party advertising purposes.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate personal information.
- Deletion: Request deletion of your personal information, subject to certain
exceptions.
- Data Portability: Request a copy of your data in a portable format.
- Withdraw Consent: Where processing is based on consent, you may withdraw
consent at any time.
- Account Deletion: You may request deletion of your account by contacting our
support team.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide
you with the Service. We may retain certain information after account deletion as required by law,
to resolve disputes, enforce our agreements, or for legitimate business purposes.
9. Children's Privacy
MathematiX is not intended for children under the age of 13. We do not knowingly collect personal
information from children under 13. If we become aware that we have collected personal information
from a child under 13, we will take steps to delete such information promptly. If you believe we
have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of
residence. These countries may have different data protection laws. By using the Service, you
consent to the transfer of your information to such countries. We will take appropriate safeguards
to ensure your personal information remains protected in accordance with this Privacy Policy.
11. Third-Party Links
The Service may contain links to third-party websites, services, or applications. We are not
responsible for the privacy practices of these third parties. We encourage you to review the privacy
policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by
posting the updated policy on this page with a new "Last Updated" date. Your continued use of the
Service after any changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy
practices, please contact us through our Support page or email us at privacy@aquestria.com.